Customer Reviews
See what our customers have to say about their experience with DFW Roofers
We've organized our reviews into the categories below. Whether you're interested in our insurance alignment, meticulous property care, or our 'honesty-first' approach, you can sort by what matters to you.
Fast, efficient, clean, and quality work
Ken and his crew were great. Fast, efficient, clean, and did quality work.
Joshua Gum
Google
Honest, reliable, and ethical contractor
I was in search of a contractor for repairs to my home after a hailstorm. DFW Roofers was recommended to me by a friend. From my first conversation with Ken, I knew I had made the right decision, choosing him as my contractor. He made the process easy, he kept me updated on the entire process, and he was very patient. I had a family emergency, and Ken was empathetic and kind and told me to contact him when I was ready to proceed. The entire process was pressure-free. DFW Roofers replaced my roof, gutters, downspouts, soffit, and siding and painted them. The work is absolutely beautiful. They were very professional and cleaned up my yard after the work was completed. I could not tell they were there because my yard was spotless. I highly recommend DFW Roofers to anyone who is in need of an honest, reliable, and ethical contractor.
Debbie A
Google
Great communication and prompt responses
Great company to deal with for roofing needs. Great communication and prompt responses. Crew was professional throughout inspections, pricing, install, as well as clean up. Good value!
Darren
Google
Great service and communication
DFW Roofers provided great service! They repaired our roof and gutters while communicating very well about the status and pricing. The manager also came from time to time to check the progress. They were very professional and friendly!
Shawna Alexander
Google
Located the problem and repaired at reasonable cost
After others failed to trace the source of the leak we had, Ken went through the attic, took photos and inspected around the house to successfully locate the problem. He and his professional team came by soon afterward to repair the problem at a very reasonable cost. If you have any roof concerns or repairs needed DFW Roofing is highly recommended!
Don Tennison
Google
Unreservedly trust DFW Roofers
Roofs are easily one of the Top 5 most important components of any home. As a licensed REALTOR®, I see firsthand how critical a quality roof is in every real estate transaction. That's why I unreservedly trust DFW Roofers with my clients. Their inspections are top-notch—combining the latest technology with a personal touch that gives buyers and sellers the confidence to make informed decisions. They've also handled full roof replacements for some of my clients, who were blown away by the service and the elevated curb appeal that came with it. If you need a roofing partner who delivers professionalism, precision, and peace of mind—DFW Roofers is it.
Kristen Bangs
Google
Superior experience from start to finish
Superior experience from start to finish. Ken and his team did everything right and were there for us beyond completion to make sure everything went well. High degree of professionalism and detailed knowledge of the issues our job presented. The result is a customized exterior reconstruction where components other than the roof had to be taken into consideration. We are so happy we found DFW Roofers! Thank you Ken!
mark mcquaid
Google
Simple and friendly process
What a simple and friendly process. They laid out their entire process upfront so I knew EXACTLY what to expect. Then they delivered on time and with the utmost professionalism. Roof looks great. Would strongly recommend to anyone looking for roof work.
Mike Mayberry
Google
Honest, helpful, and not pushy
I had DFW Roofers do an inspection for me, as a storm had come through and I didn't know if I was going to need some serious repairs. I knew that it was going to be a huge headache dealing with insurance, so I was worried. As it turned out, they told me that my roof was actually in good enough shape that I didn't need a replacement. They were honest, helpful, and not pushy at all. They didn't try to sell me anything, just gave me the honest truth about my roof. I can't recommend them enough.
Tim Rubio
Google
Thorough assessment and affordable quote
For all your roofing needs, I highly recommend to reach out to Ken from DFW Roofers. He did a thorough roof assessment and provided an affordable quote. DFW Roofers were very professional and clean. They won't make you waste your time.
Jose Moreno
Google
Punctual, communicative, and efficient
I recently had the opportunity to work with DFW Roofers for a roofing project at my home and was thoroughly impressed with their professionalism and quality of work. They were punctual, communicative, and efficient throughout the entire process. The craftsmanship was excellent, and the job was completed on schedule with great attention to detail. Ken was amazing - he kept me up to date with the progress throughout the course of the project. He has a noteworthy work ethic and the ability to get things done efficiently (all while being the nicest person you will meet!). I highly recommend them for any roofing needs.
Thiyagarajan Ramasamy
Google
The real deal
I would highly recommend DFW Roofers to anyone looking for excellent customer service and workmanship. I called and spoke with Ken Bangs after another roofing company did my husband and I dirty! He was there to inspect the roof that afternoon. After meeting with Ken, he put our minds at ease and then he did an amazing job on our roof. DFW Roofers, LLC is the real deal!
Stacey Bell
Google
Worked with insurance to get new roof and siding
Ken is excellent. He is easy to work with, honest and trustworthy. Insurance had denied my claim for a new roof. Ken worked with my insurance company to help me get a new roof and new siding. He's amazing! Thanks Ken!
P VINSON
Google
Most professional company
Easily the most professional company I've worked with in any regard. Ken Bangs is quick to get back to you about any concern you might have. He fixed my roof and gutters and put me in touch with people who can fix my windows. I wish I could give six stars.
Blake
Google
Epitome of communicators
It was indeed a pleasure to work with DFW Roofers on our roof replacement, gutters, painting and carpentry work. I have to say that I have never worked with a company that has such a high level of communications as DFW Roofers. Ken Bangs is the epitome of communicators. He kept us informed of each step along this path of restoration and worked extremely well with all parties involved. His expertise and advice was excellent, sound and very much appreciated. His crews were not only on time, hard working, friendly and courteous but their work was excellent as well. We highly recommend DFW Roofers and know you will be as pleased and happy as we are with the performance of the entire team. Doug & Diane Etheridge
Doug Etheridge
Google
Great to work with
Ken was great to work with!
Tom Thompson
Google
Incredible to work with
Ken @ DFW Roofers was an incredible person to work with. He was honest with his quoting process and discussion options to improve the air flow through my attic. After the initial quote for the roof repair from a hail storm he worked tirelessly with my insurance company to get them to budge. Though out the time while we waited for the insurance to respond he kept in touch. Once the team arrived the process was seamless. Ken kept us aware of the progress, and the team was very professional and kept the work area extremely clean. Once the job was complete Ken personally return to do a final walk through and picked up any debris missed by the team. I will be keeping Ken and the team at DFW Roofers in mind for all future exterior projects.
Matthew Carr
Google
Professional and excellent at their craft
We had a great experience with DFW Roofers. Ken and his crews were professional and excellent at their craft. Roof, paint, and carpentry ALL exceptional.
Gary Melton
Google
A joy to work with
Ken is a joy to work with. We got everything that we needed to get done on our house quickly and at a reasonable cost. The work performed was excellent. Don't work with shady roofers. Work with DFW Roofers!
Phil Cook
Google
Communication was fantastic
Communication was fantastic, kept me up to date and work was completed in a timely manner. Would highly recommend! Great job!
Rebecca Savage
Google
A lifesaver for multiple projects
Ken and DFW Roofers were a lifesaver! We had SO much work that needed doing – new roof, fence staining, rotten boards everywhere, a hail-dented garage door... the list goes on. Ken kept us updated every step of the way, and honestly, we're beyond thrilled with how it turned out. Would absolutely hire them again in a heartbeat!
Alan Pace
Google
Super awesome and helpful
Ken was super awesome and helpful! Very knowledgeable and helped me through every question I had. I really appreciated the care and attention that I received. His superb customer service and immense knowledge of all the roofing products shows how much of an expert he is. He took care of my roof replacement really well. He communicated everything and kept me informed. Things were arranged and done on time. I will be recommending DFW Roofers to anyone I know that has any roofing issues or needs.
Mary
Google
Quick repair at reasonable cost
We needed a quick roofing repair done in order to sell our house. The work was done immediately and at a very reasonable cost. We are so grateful to have this quality of work performed so quickly in our time of need!
Laurie Tonian
Google
Great communication during project
Ken with DFW Roofers had great communication during the entire roofing and remodeling project
Erik Bricker
Google
Professional and knowledgeable
Very professional and knowledgeable, worked with me for the right solution and was up front and honest during the whole repair. Will work with again for any roofing needs. Highly recommend.
Ari Wasserman
Google
Professional, polite, great workmanship
Professional, polite, great workmanship, and honest. Would highly recommend.
kevin bryant
Google
Genuine concern rather than a sale
Ken visited my home to assess a roofing issue I was experiencing. With his extensive experience, he provided good suggestions and offered a better solution than my initial request. His recommendation was a do-it-yourself option, demonstrating his genuine concern rather than trying to make a sale that would benefit him.
Jeremy Reynolds
Google
Seamless handling of roof claim
Review for DFW Roofing I recently had the pleasure of working with DFW Roofing, and I couldn't be more pleased with the experience. From the very beginning, they demonstrated exceptional professionalism and a commitment to delivering top-quality service. Prompt, Thorough, and Detailed: DFW Roofing set the tone for the entire project by being incredibly prompt. They wasted no time in assessing the situation and providing a thorough and detailed evaluation of our roofing needs. This level of efficiency immediately instilled confidence in their capabilities. Painless Roof Claim Process with Allstate: What truly stood out was their seamless handling of our roof claim with Allstate. DFW Roofing made a potentially cumbersome process remarkably painless. Their in-depth reporting and attention to detail allowed us to secure additional funding through supplementals, ensuring that the full extent of the roof damage was accounted for. Above and Beyond: DFW Roofing's commitment to excellence goes well beyond their primary scope of work. During the project, they noticed and rectified several other issues with the exterior of our house, including broken siding and various touch-up paint needs. This extra effort showcased their dedication to delivering a complete and thorough solution. Recommendation and Future Partnership: I have no reservations in recommending DFW Roofing to anyone in need of roofing services. Their professionalism, attention to detail, and commitment to customer satisfaction make them a standout choice. Should the need ever arise in the future, I would not hesitate to work with them again. DFW Roofing truly exemplifies what a quality contractor should be. Thank you, DFW Roofing, for your outstanding service and for going above and beyond our expectations.
Ryan Erfourth
Google
Honest, thorough, and reputable
Had a great experience with DFW Roofers. Honest, thorough, and reputable. Would highly recommend them!
Jim Mittan
Google
Best roofer I have ever dealt with
Ken Bangs is the best roofer I have ever dealt with! He was there for our every need and all our questions! My husband and I are new home owners and Ken walked us through every step to fix our roof! Not only is their customer service top notch but the quality and price of their work is outstanding and unbeatable!!! We recommend DFW Roofers and we will be calling on them for all our future needs!
Jamey Gleason
Google
Quick, great work, very responsive
Had a great experience with DFW Roofers!! They were very quick with getting started on the project, did great work, and were very responsive.
Leslie Jackson
Google
Comprehensive and very professional
The services provided were comprehensive and very professional. Recommend the company to anyone whose house's roof needs any type of work.
TommyWWF Wong
Google
Fantastic job on our roof
DFW Roofers, LLC did a fantastic job on our roof in Mckinney. They came in the morning and had the whole roof done by the end of day. Ken came personally and checked that all nails were picked up. I will use them again. Great job.
Jens Mueller
Google
Excellent communicator and professional
Ken Bangs of DFW Roofers is very professional and an excellent communicator. He was quick to respond to questions. I felt like I could trust him the first time we met, unlike most roofing consultants. The team that did the work on my roof was also extremely professional. Clean-up following repairs was outstanding. I will always use Ken (DFW Roofers) moving forward. Best experience I have ever had with a roofing company.
Carol Mayhew
Google
Could not have asked for better service
From start to finish I couldn't have asked for better service. I would definitely recommend to anyone needing to repair or replace their roof.
Amani A
Google
Outstanding job in timely manner
Ken and his crew did an outstanding job repairing a damaged area of our roof in a timely and professional manner. We could not be more pleased with their work!
Sarah Ganier
Google
Nothing but professional
Ken and his guys are nothing but professional. They do great work! I highly recommend this company if you need a roof.
Tyler Price
Google
Quick and timely repairs
Miguel was very quick to come out and make sure that my property didn't have any additional damage and provided the repairs in a timely manner.
Joshua Mills
Google
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